配送ポリシー

We ship all over the world!

Country Method Carrier Cost
United States 3-7 business days Amazon FBA

$9 for orders under 1kg

$12 for orders between 1-2 kg

$15 for orders under 2-3 kg

$18 for orders over 3 kg 

$21 for orders over 4 kg 

France 

Germany

Netherlands

Denmark 

Norway 

Poland

8-12 business days Chunghwa

$13 for orders under 1kg

$16 for orders between 1-2 kg

$19 for orders under 2-3 kg

$22 for orders over 3 kg 

$25 for orders over 4 kg 

China, Hong Kong, Macao, Indonesia, Japan, Malaysia, Singapore, South Korea, Thailand, Philippines, Vietnam

 

5-7 days

Air Parcel ePacket

8-12 business days

SF-Express

Chunghwa

$6 for orders under 1kg

$9 for orders between 1-2 kg

$12 for orders under 2-3 kg

$15 for orders over 3 kg 

$18 for orders over 4 kg 

Rest of the world

Express Worldwide 

4-10 business days

Fedex

$18 for orders under 1kg

$21 for orders between 1-2 kg

$25 for orders under 2-3 kg

$32 for orders over 3 kg 

Canada 

Australia

New Zealand

 

EMS       

6-10 business days

Chunghwa

$28 for orders under 1kg

$37 for orders between 1-2 kg

$43 for orders under 2-3 kg

$53 for orders over 3 kg

 

*Due to the outbreak of COVID-19, it might take longer than usual to receive your packages. 

Shipment confirmation and order tracking

You will receive a shipment notification e-mail once your order has shipped. The e-mail will contain the tracking information as well as a link to track your package online.

Customs, duties, and taxes

Mordeco is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Mordeco is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.


For more information, email: service@mordeco.com