配送ポリシー
We ship all over the world!
| Country | Method | Carrier | Cost |
| United States | 3-7 business days | Amazon FBA |
$14 for orders under 1kg $17 for orders between 1-2 kg $18 for orders over 2 kg $21 for orders over 4 kg |
|
France Germany Netherlands Denmark Norway Poland Canada Australia
|
8-12 business days EMS |
Chunghwa FedEx |
$15 for orders under 1kg $18 for orders between 1-2 kg $21 for orders between 2-3 kg $22 for orders between 3-4 kg $25 for orders over 4 kg |
|
China, Hong Kong, Macao, Indonesia, Japan, Malaysia, Singapore, South Korea, Thailand, Philippines, Vietnam |
5-7 days Air Parcel ePacket 8-12 business days |
SF-Express Chunghwa |
$8 for orders under 1kg $11 for orders between 1-2 kg $12 for orders between 2-3 kg $15 for orders between 3-4 kg $18 for orders between 4-5 kg |
| Rest of the world |
Express Worldwide 4-10 business days |
FedEx |
$22 for orders under 1kg $25 for orders between 1-2 kg $29 for orders between 2-3 kg $32 for orders between 3-4 kg |
|
New Zealand |
EMS 6-10 business days |
Chunghwa |
$28 for orders under 1kg $37 for orders between 1-2 kg $43 for orders between 2-3 kg $53 for orders over 3 kg |
*Due to the outbreak of COVID-19, it might take longer than usual to receive your packages.
Shipment confirmation and order tracking
You will receive a shipment notification e-mail once your order has shipped. The e-mail will contain the tracking information as well as a link to track your package online.
Customs, duties, and taxes
Mordeco is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Mordeco is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
For more information, email: service@mordeco.com